To go online, all you need is a good quality web camera, a computer and an internet connection. However, for the perfect streaming quality, the right equipment is needed. The better grade camera, stronger computer and faster connection you have, the higher quality your stream will be.

You may find both our minimum required and recommended specifications on the following link: Wiki guide.

No camera image likely means there is a problem detecting the camera or the image it streams.

1. First, check if the camera’s cable is plugged into the proper slot in your computer.
2. Check if the related drivers are installed as well. These should either install automatically once you plug in the device to your computer or should be downloaded from the manufacturer’s website.
3. Ensure that your camera is not being used by another software. Only JasminCam application should have access to it, to ensure that the image is transmitted properly.
4. Before going online, select your web camera on JasminCam’s log in screen, under Video Device.

For further information, visit the troubleshooting pages under our JasminCam Wiki.

Most web cameras have a built-in microphone; however, you may also buy a separate microphone device cheaply.

1. Once you have the device plugged in, you will need to open the JasminCam software, and select your microphone on the log in screen’s settings menu, under Audio Device.
2. After logging in with JasminCam, you can ensure that your device is not muted by checking the yellow microphone button below your camera feed. If it’s lit green, your audio is enabled.

For further information, visit the troubleshooting pages under our JasminCam Wiki.

To ensure your audio is working perfectly, you may try the following steps:

1. Check the cables, make sure the device is plugged in correctly.
2. See if the correct microphone is selected as Audio Device on JasminCam’s login screen.
3. Ensure the audio is unmuted once you have logged in via JasminCam, by clicking on the yellow microphone button below your camera feed. If it’s lit green, your audio is enabled.
4. Check your computer’s sound settings. See if the microphone device is enabled and its volume is set properly.

For further information, visit the troubleshooting pages under our JasminCam Wiki.

If your camera feed is slow, it could be caused by an unstable internet connection, an overloaded computer, outdated equipment or low lighting conditions.

To resolve such issues, it is advised that you ensure that your computer and connection speed meet the requirements of JasminCam, and that your room is well lit.

You may also try closing additional application in running the background and ensure that only JasminCam is using your internet connection.

You may find more information regarding the technical requirements on the following link: Wiki guide.

The amount of Members and guests in Your room may vary from time to time. However there are a few factors that have an effect on your traffic and position on the list page.

Have an approved and high quality profile photo. You can find the detailed guide for it here on our Wiki page.

Make sure that you have at least 6 approved images in your gallery for free visitors.

Check if you have a good Appearance and Audio rating.

Check if you have LiveJasmin Selection. If not, please contact our Support Chat for more information.

Experiment which time of the day you have the most visitors and be online as much as you can.

All guests are potential Members, in fact most Members were guests once. We have brought greater traffic on LiveJasmin.com, but as a Model you have a great part in converting them to loyal Members.

In case You have an unwanted, rude visitor in Your Free chat room You have the option to kick or ban him. Note that this option may only be used in case there is no other solution. If someone is advertising another website in Your room please click 'Report Bug/Spam' button in the software.

In case You are performing in a nude category You are supposed to provide an erotic show as the Member wishes, according to how You agreed before. You may not provide any material that is against the law, our rules or good taste.

Keep in mind that in case You refuse to fulfil a Member's request Your earning from that particular Private show will be returned to the Member.

In case someone visits Your Free chat room using a name such as Admin, LiveJasmin_admin and asks for a 'promotion show' make sure You DO NOT provide such. Our Admins always contact You in Private. Never believe anyone who is pretending to be an Admin in Free chat area.

All Your earnings are managed by Your Master account owner (Studio boss). In case You have problems with Your payments contact him/her.

According to our category rules: a Performer in fetish outfit, which can be but not limited to any kind of recognizable uniform (nurse, soldier, officer, etc.), Leather or Latex costume (boots are not enough). Proper background in camera feed and in pictures (e.g.: blue background with cute dolphins are not accepted), with accessories (e.g.: leather or latex mask, leashes, riveted body accessories, chains) placed so as to be visible.

One or only a few of the above mentioned accessories and conditions are not enough. General impression, total effect is what counts.

You can read our thorough guide about image quality on our dedicated Wiki page.

Naturally the amount of money You make depends mostly on Your physical features and Your talents. There are tricks though that could boost Your income.

You can read some useful tips on our guide.

You can upload your images under My profile menu Images part. Simply click on Browse select the image on the computer and click on the Upload button.

You can find a very detailed guide for the Profile photo requirements on our Wiki page.

Our Registration Department processes registration documents in arrival order. In case You already submitted all documents it usually takes a few hours depending on the number of pending applications. If You feel it slow, do not worry. Your turn will come soon.

In case You would like to change the category You perform in You may contact our Online Support. They can modify Your actual category provided that You meet category requirements.

In case You are logged into Free chat area all visitors, both Guests and Members will be able to see Your video feed. You need to chat with Your visitors and You are not allowed to be naked.

In Members only area on the other hand You are allowed to be naked since no one will be able to see Your video until a Member takes You to Private. Members only area is for Your convenience.

Guests will always appear with a name such as guestxxx, where x represents a number. On the other hand, Members have their own, personal usernames. You might also notice Members with a VIP tag after their nicknames. They are Members participating in the VIPMember awards.
In case a Member takes You to Private, a new window appears with the Member's name in a yellow tab in the upper left corner.

The maximum number of Members in Your Private room at the same time is 6. You can switch between them by clicking on the corresponding tab. Keep in mind that You need to give priority to the Member who entered first.

Performers in a non nude category can make friends and have fun chatting. No nudity is allowed in such categories.

You are very important to us and we strive to provide You with world class Customer Service. Customer Service agents are standing by 24 hours a day, 7 days a week, in order to meet Your needs. You may contact them online at the Customer Support chat room by clicking on Messages – Support chat Icon in Your Performer account. You can also send messages to our Support team by clicking on Messages – Message to Support.